FAQ

After selecting the products on our website, you can add your products to your cart by clicking the "Add to Cart" button. Then, you can go to the "My Cart" section and follow the necessary steps to proceed with the payment process. You can complete your order by paying with a credit card, bank card or money order/EFT.

There are detailed descriptions and features of each product on our website. You can also contact our customer service to get more information about the product.

No, free shipping is offered on all orders. There is no shipping fee regardless of the amount of your order.

Yes, you can pay via credit card , bank card and money order/EFT via PayTR payment system. Your payments are made securely.

Your orders will be shipped within 1-3 business days after payment confirmation. Delivery times across Turkey may vary between 2-7 business days . During busy periods, there may be a short delay in delivery times.

You can request a return or exchange within 14 days after receiving your products. The product must be unused, in its original packaging and in accordance with hygienic conditions. After the return is approved, the payment will be refunded within 5-10 business days .

You can reach us via e-mail at benarahome@gmail.com .

Yes, we do wholesale as Benara Home. There are minimum order quantities and special price offers for wholesale. You can contact us to get information about wholesale.